SumUp processes your transactions and then transfers the funds, minus the SumUp fee (2.75% for in-person transactions, 3.25% + $0.15 for remote transactions), to your bank account as fast as possible.
If you don’t want to receive daily payouts, you can choose your preferred payout frequency by emailing our support team at firstname.lastname@example.org.
You’re able to change your payout settings at any time, but note that this will impact only the payout frequency of your future sales. Your previous sales will be deposited according to your former payout plan.
Depending on your bank's settlement procedures it may take up to 2-3 business days from the transaction date to the day the funds appear on your bank account. Please also be aware that banks only transfer funds on business days.
As soon as a payout is processed into your bank account, you will receive an email that contains a full breakdown of all transactions included in the payout.
But you can also easily track any payout you want by yourself through your SumUp Dashboard at sumup.me as well as your SumUp App.
After a transaction is completed you’ll be able to view it in the Sales tab of your SumUp Dashboard at sumup.me and in your SumUp App. Each transaction should also include details like the time of the transaction, transaction ID, card information and the amount charged.
Once a payout has been processed into your bank account, you’ll see a green bank symbol with a payout date written behind the transaction time.
The green bank symbol along with the payout date shows you the date of the payout through SumUp. In other words: the day we transferred the funds into your bank account. Depending on your bank it might take 1-2 additional days until you see the funds on your bank statement. Please also be aware that banks only transfer funds on working days.
Payouts on Bank Statement
Payouts will appear on your bank statements as originating from:
'SumUp Payments Limited - PID123-SUMUP'
The PID number appears also on the daily and monthly payout reports that we sent you via email. You can also find the PID number in the Sales tab of the SumUp App and in your SumUp Dashboard at sumup.me.