If your card hasn't arrived with 14 days of ordering it, get in touch and we'll send you a new one.
To request that we resend the card to an updated address, or if your card hasn’t arrived within 14 business days, please contact our Support Team.
*SumUp is a financial technology company, not a bank. Banking services are provided by Piermont Bank, Member FDIC.
Conditions and exceptions apply — see Deposit Account Agreement. Other fees may apply, see fee schedule above for more information.
The SumUp Mastercard® Debit Card is issued by Piermont Bank, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Spend everywhere Mastercard® debit cards are accepted.
Next-day payouts are only available when used alongside your SumUp merchant account.