Related sections
SumUp Business Account
SumUp Mastercard*: Change my PIN
If for any reason you need to change your SumUp Mastercard* PIN, you can do so easily on your SumUp profile.
Read ArticleFreeze My SumUp Mastercard*
For your peace of mind, we've made it easy to temporarily deactivate, or freeze, your SumUp Mastercard* and reactivate your card again when you’re ready. In more serious cases, you can also permanently deactivate your card and get a replacement.
Read ArticleSumUp Business Account: How to Recover Payments
How do I get my money back? Recovering sent payments is only possible in specific circumstances. Here’s what you need to know.
Read ArticleCheck My SumUp Card Limits
There are payment limits on your SumUp Mastercard* to protect you should your card be lost or stolen. Find out what these limits are and how you can change them.
Read ArticleSumUp Mastercard* Unsuccessful Transactions
Why was your SumUp Card transaction declined? Check out these common causes of card transaction failure and see what you can do to correct the issue.
Read ArticleSumUp Business Account: Unsuccessful transfers
If a money transfer to or from your SumUp Business Bank Account fails, it could be caused by one of the following reasons.
Read ArticleTransfer and Account Confirmations
Transfer confirmations include key information about a single transfer, including the amount, transfer date, recipient and sender details and the transfer status at the time of download.
Read ArticleActivate My SumUp Mastercard*
Once your SumUp Mastercard* Debit Card arrives in the mail, you’ll need to activate it and set up a PIN. Here’s how it works.
Read ArticleSumUp Mastercard* delivery
Find out how your SumUp Card makes its way from us to you, including expected card delivery times and what happens if your card is lost in the post.
Read ArticleSumUp Mastercard* Overview
Your SumUp Card is a prepaid Mastercard* Debit Card that allows you to make card payments online and in person and withdraw cash directly from your Business Account*.
Read ArticleWhat's the SumUp Business Account?
The Business Account* allows you to receive next day payouts while also offering a way to keep your business and personal money separate.
Read ArticleSumUp Business Account Fees
There are no up-front, monthly, or annual costs to use your SumUp Business Account. However, there may be some additional fees to keep an eye out for.
Read ArticleSumUp Business Account: Transfer Statuses
With a SumUp Business Bank Account, you can easily transfer money in and out of your account. In this article, we’ll cover:
Read ArticleAdd Money to My SumUp Business Account
It’s easy to check the balance of your SumUp Business Account. See the steps below to get started.
Read Article